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A Word from Sun Communities, Inc.
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Phil Bernhauser
General Manager
The Hamptons Golf & Country Club
1094 Hwy 92 West
Auburndale, Florida 33823
863-667-0275 (24 x 7 non-emergency)
877-786-6048 (after hours EMERGENCY only)
pbernhauser@suncommunities.com
November 2018:​
  1. Reiterated there should be NO lawn work on Sundays
  2. Broken bike in exercise room: awaiting parts
  3. Broken fountain: awaiting repairs
  4. Expansion project is back on!
    1. Capital expansion budget increased
    2. Hopes to have a layout and timeline in December
    3. Pool status: it will be repaired but no timeline yet
    4. Master development plan: in response to a question about the possibility of adding a convenience store, beauty shop, etc. – they may expand the restaurant but there is no capacity to expand anything else right now
    5. Expansion second entrance: he has no specifics yet on the precise location until permits are pulled and engineering assessment is complete; interestingly, the new expansion section is in the Auburndale city limits proper, whereas the Hamptons is tecnically not (Fussels Corner)
  5. Wild boars on Bayshore: one method of control is to keep grubs out of your lawn, which the boars love
  6. In response to a resident who indicated a neighboring home with multiple rentals: Phil and the HOA Statutory Committee addressed this issue; a procedural packet is forthcoming; contact Phil or leave him a note if you know someone is renting illegally
  7. Pool issues:
    1. Rules state no food or drink within 4 feet, yet residents are complaining about violators (some who have responded nastily when confronted); Phil will consider having the office staff check, or possibly getting a pool monitor like other Sun communities
    2. Residents should NOT send guests unaccompanied to the pool
    3. Young children should NOT be in the hot tub
  8. Phil was requested to trim foliage back for safe viewing where hole #18 meets the Boulevard
  9. RV noticeably stored in the parking lot: the owner had a heart attack before it could be removed; it will be addressed
  10. Children: some are rumored to be living here and being dropped off by a school bus daily; others were trying to break into cars and they left before police arrive; Phil indicated there are two (2) active evictions in progress for folk with children living here
  11. Rich – Statutory Committee meeting
    1. Sun is doing mulch and cleanup on dirty homes and can charge homeowners a hefty premium for having to do this in order to maintain community standards
    2. Hot tub and kids – recommended having the hot tub age/size limitations stenciled around the perimeter of the hot tub deck, as a backup if challenged
    3. Kids – being snuck in to live; the office may not always know so if residents must notify the office when they observe this
    4. All residents must be included on the lot lease but apparently many lack understanding that guests beyond 30 days must ALSO be added to lot lease
    5. Rental rules will be changed for 2019 to allow NO rentals less than three (3) months
  12. Phil was requested to spray for ants which have become problematic at the pond near the Tulip Cir W loop
  13. Clubhouse as a shelter: this clubhouse cannot serve as an approved shelter and there are no immediate plans to modify it to serve in that capacity
  14. Bocce ball courts: there are plans to fix the drainage issues but not until summer 2019
  15. Residents are asked to be tolerant about their neighbor’s decorations, providing they do not pose a safety threat
  16. Speeding:
    1. This continues to be a problem and poses harm to residents
    2. One resident urged those in attendance to consider speed humps; special humps—known as “traffic calming zones”—would NOT pose harm to law-abiding residents in cars, golf carts, or on bicycles but would slow down others
    3. This may be the only way to control the situation, since some residents, delivery persons, and service technicians are repeatedly not obeying the posted 15mph limit
  17. Mail box damages: Phil receives several complaints, especially for certain areas that seem prone to damages (several residents have experienced this multiple times)

October 2018:
  1. There will be no expansion; Sun was unable to acquire the land.
    ​    [See November updates!]
  2. Pool repair will now be a top priority and will include lift stations.
  3. Phil  needs to revisit how much money will therefore be available for capital improvements.
  4. 2019 monthly increases:
    • Lot rents: 4 %
    • Tax: $2.93
    • Trash: $.80
  5. Trash – we have experienced service problems; there is one more year on the current contract and changes are promised.
  6. Herald article – all underage youth driving golf carts are PROHIBITED; please emphasize. Hamptons' rules are no one under 17 should be driving a golf cart and they must have a valid driver's license.
  7. Do NOT support soliciting: there is a sign at our entrance strictly prohibiting anyone soliciting for work in our community. Residents were alerted to a red truck riding around soliciting for tree trimming jobs. They are not  not licensed, insured, or bonded, and have been observed running chain saws out of hours.
  8. Phil indicated the schedule for community lawn mowing is every week. He was reminded that some of the medians have been neglected and look bad--and the relative lack of rain in the past week is not the issue;. Phil promised to get them mowed.
  9. Airbnb rentals will continue to be allowed, but not for tenants with children. While approximately three homes have been rented using Airbnb, there are about 40 +/- homes used as rentals.
  10. Smoking signage will be posted in the pool area, soon identify designated locations.
September 2018: Phil takes vacation first week in July and September so no first Monday coffee hour meeting those months.
August 2018:
  1. Second fountain – still awaiting meter work from TECO.
  2. ​RV lot is now on a regular schedule for insect pest control and grass mowing. Additionally, some trees were cleared and other spots were marked for clearing next year.
  3. Card readers/security – will be activated tomorrow (August 7). See Emily at the Sales Office for your cards (max of two (2) per household/lot; one is free and the second [optional] card is $10). During business hours, the front doors will be unlocked but the pool and back door into the exercise room area will always remain locked.
  4. Lawn mowing of common areas has been difficult due to rains, but they will attempt to get back on schedule.​
  5. Phil continues to follow up on "dirty" homes or those needing mowing.
  6. Phil is considering allowing a small area on the pool deck for smoking and posting a sign to that effect; i.e., SMOKING HERE ONLY or something to that effect, rather than numerous signs posted elsewhere saying NO SMOKING, because he doesn't like a lot of signage. However, those in attendance at the meeting vigorously protested allowing any smoking in the pool area. At any rate, residents and guests are reminded: NO SMOKING, NO EATING, and NO DRINKING IN/AROUND THE POOL. Period.
  7. The area around the recycling shed will be pressure washed and cleaned up.
  8. The aeration of the golf course suffered due to the excessive rains, so the huge pile of sand on the side parking lot will be used to re-aerate the course.
  9. Sun will re-deploy dogs to chase off wild boars. Phil stated there is evidence that pigs remember when they've been threatened with dogs and are less likely to return to those areas...we shall see.
  10. Park expansion - Sun is re-negotiating the purchase price with the owners of the adjacent lot in question because more wetlands may have to be considered as part of the footprint. Sun has previously communicated that the purchase, development, and additional amenities must be economically feasible for them to enter into the deal. ​
July 2018: Phil takes vacation first week in July and September so no first Monday coffee hour meeting those months.
June 2018:
  1. Second fountain – still awaiting final approval and meter work from TECO
  2. ​RV lot was sprayed but was followed by heavy rains which spread the ants around and resulted in huge mounds; lot needs to be resprayed and maintained ongoing
  3. Card readers/security – IT technical implementation issues have been resolved; cards will be available at the Sales Office (see Emily) beginning June 11 but will NOT be activated until the end of July; max of two (2) per household/lot; one is free and the second [optional] card is $10, if desired
  4. Landscaping in select areas will be completed by the end of June
  5. Several common areas are being mowed but NOT weed-trimmed; Phil will follow up
  6. Card room remodel - no end date at this time
  7. Phil will follow up on complaint(s) about heavy commercial equipment in the community on Sundays​
May 2018:
  1. Airbnb/rentals:
    • Not approved; plans to eliminate within a week; contacting all owners who have listed their homes for the service
    • Next newsletter will provide clear direction for other approved rentals
  2. Evictions:
    • Takes 24 hours to evict if violent; likely may be arrested depending on severity
    • Otherwise, can take up to 90 days
    • Consulted Sun attorney, so may be 24 hours
    • Civil actions take time; criminal actions require resident to make 911 call and stay to file a report
    • NO children are allowed to live here
  3. Lot rent payment checks – please include lot # to help Regina process more efficiently
  4. Fri & Sat – homes are tagged needing lawn mowing, pressure washing; if power washing is needed more than twice a year, your service person should use better chemicals; Lowes has user solution (Joe Max or Mr. Clean); if homeowners are not home (i.e., up north), Frank will pass onto Regina to make phone calls up north
  5. Tree trimmers – only for relief after hurricanes
  6. Second fountain – will turn on after TECO approves the meter
  7. Gate problem previous weekend – electrical circuit board was broken but has been repaired
  8. 8’ fencing – near Tulip Cir W – ditch was blocked even though fencing repaired in exact same spot as last 20 years
  9. Grille restaurant – bathroom renovations, initially planned for late spring/summer, have been postponed indefinitely
  10. RV lot will be sprayed for ants and other insects
  11. Card readers/security – IT technical implementation issues arose; once resolved, programming should be simple
  12. Drainage work and cart paths closed while road repairs being today; drainage should be done
  13. Put 911 button information (out on pool deck) in the Hampton Herald
  14. Phil’s wish list: potential upgrade to entrance gate but there is no money in budget right now
  15. Tim – CAP needs volunteers